What Are Manufacturing Support Services?
Manufacturing Support Services are outsourced tasks that back your production line and cut cycle time. First, we handle packaging, sub-assembly, kitting, and rework. Next, we pack, label, and ship the goods. So your team can focus on core builds while we take on the time-heavy side work.
Cutting cycle time and shaving cost starts with smart side-of-line help. First, Piedmont Manufacturing Support brings full-scope manufacturing support services to plants across the Upstate. Also, we back OEMs, contract makers, food brands, and industrial shops from our ISO 9001:2015 plant in Spartanburg. Because our team has run light assembly, pack-out, and rework work since 1975, we know how to flex to match your line speed. Plus, we staff fast, scale for peak runs, and hold to strict quality logs. As a result, you gain lean capacity without the cost of new hires, new space, or new gear. So your cycle time drops and your output climbs.
Our Manufacturing Support Services Capabilities
- Contract packaging and sub-assembly — full pack-out, branded boxes, and light build work
- Kitting, multi-packs, and value/variety builds — SKUs built, sealed, and ready to ship
- Rework, sorting, and quality checks — defects caught, bad stock pulled, good stock saved
- Customized assembly and project management — builds matched to your BOM, run by a named lead
- Pick & pack, order fulfillment, and e-commerce packing — ship-ready goods for retail and online
- Returns, reclamations, bagging, sealing, and shrink wrap — full end-of-line work plus Amazon shipment prep
What Do Manufacturing Support Services Include?
Manufacturing Support Services include every side-of-line task that keeps your core build moving. First, we take on the pack work, kit builds, and rework jobs your team has no time to run. Next, we sort, inspect, and flag bad stock before it hits your dock. Then we pack, label, and ship finished goods to your end buyer. So your line stays tight and your ship dates hold.
Packaging and sub-assembly. First, our team runs contract packaging and light sub-assembly for OEMs and CPG brands. Also, we match your pack-out spec exactly.
Kitting and value packs. Next, we build kitting jobs, multi-packs, and promo bundles to your BOM. Plus, we seal and label each kit for retail or DTC sale.
Rework and quality work. Then we run rework lines, sort bad stock, and log each defect. As a result, you pass audits and protect your brand.
Fulfillment and shipment. Finally, our team runs pick and pack, preps e-commerce orders, and builds Amazon FBA shipments from the same dock.
Can You Scale Up for Short-Term Production Peaks?
Yes. First, Piedmont flexes its floor space, staff, and shifts to match your peak runs. Next, our project leads plan ramp-up weeks ahead, so you skip hiring gaps and space crunches. Plus, when the peak ends, you drop the cost fast. So you pay for help only when you need it.
Why Manufacturing Support Services Matter for Lean Teams
Lean teams run tight. But side-of-line work—pack-out, kitting, rework, returns—eats floor space and slows core builds. In fact, most plant managers track this drag in lost throughput, not in cost. So outsourcing this work to a partner like Piedmont pays off fast.
Cost drops through shared scale. For example, you skip the hires, the gear, and the square feet. Instead, you pay a per-unit rate that fits your run.
Cycle time falls through parallel work. In contrast, in-house pack-out runs in series behind the main line. But when we run it in parallel, your line never waits.
Quality climbs through ISO logs. Because Piedmont is ISO 9001:2015 certified, each lot, each kit, and each pack run gets tracked. So you pass audits and hold clean records.
How Fast Can You Onboard a New Support Project?
Standard onboard time at Piedmont is 10 to 14 days from signed SOW to first production run. Also, urgent jobs can start in under a week when stock is on hand. Because we hold spare floor space and cross-trained staff, most clients run their first pack-out or kit build in two weeks flat.
Inside Our Manufacturing Support Services Workflow
Our manufacturing support services follow a four-stage flow built for speed and clean hand-offs.
- Stage 1 — Scope and plan. First, a named project lead walks your plant, maps your pack spec, and builds the SOW. Then we set the build rate, the quality check points, and the ship plan.
- Stage 2 — Stock intake and staging. Next, our dock takes in your raw goods, parts, and packing stock. Also, each load gets logged against the BOM before work starts.
- Stage 3 — Build, pack, and check. Then our team runs the sub-assembly, kit, or pack-out. Plus, each unit clears a quality check before it leaves the line.
- Stage 4 — Ship and report. Finally, finished goods go out by LTL, parcel, or Amazon shipment. Also, you get a weekly run report with units built, defects flagged, and stock on hand.
Do You Offer Storage and Warehousing With Support Services?
Yes. First, Piedmont pairs support work with long-term and short-term warehousing under one roof. So your raw goods and finished stock sit on the same floor. As a result, you cut freight legs, drop lead times, and end the split between pack-out and ship-out.
Industries We Serve With Manufacturing Support Services
Manufacturing support services fit any plant that runs high-mix, high-change, or peak-season builds. In fact, we back five core types from our Spartanburg site.
Automotive and ground support. First, Tier 1 and Tier 2 auto parts makers run sub-assembly, kit builds, and customized assembly jobs with us.
Food and CPG brands. Next, food and grocery brands lean on our repack work, date labels, and bagging, sealing, and labeling for retail launches.
Industrial and OEM makers. Also, heavy industry OEMs use our rework, sort, and quality analysis work for defect recovery and supplier claims.
E-commerce and DTC brands. Then online brands run their pack-out, value packs, and Amazon shipment prep from our dock.
Contract makers and 3PL partners. Finally, co-packers and 3PL firms use our spare capacity for peak runs, new launches, and short-term jobs.
Choosing the Right Manufacturing Support Services Partner
Not every support shop runs at the same level. When you weigh manufacturing support services, look for four things that set a real plant partner apart from a low-bid labor broker.
Proven quality system. First, Piedmont is ISO 9001:2015 certified, Women’s Business Enterprise listed, and built on 50 years of plant work.
Cross-trained, full-time staff. Next, our team is not a temp pool. In fact, our leads run project management from day one, so your SOW runs clean.
Upstate SC plant advantage. Because we serve Spartanburg, Greenville, Anderson, Cherokee, Laurens, and Union counties from a central I-85 spot, we sit close to your plant. Plus, your team can visit the floor any time.
Direct human contact. Finally, you get a named point of contact, not a ticket queue. When a run needs a same-day fix, we pick up the phone.
Leadership That Backs Every Manufacturing Support Run
Strong manufacturing support starts with strong leadership. First, Ada Wallace is President of Piedmont Storage and Repack, LLC dba Piedmont Manufacturing Support. Also, she brings over 24 years in the warehousing and manufacturing support industries. She handles customer relations and day-to-day operations, working closely with team members and customers to deliver responsive solutions. Plus, she holds a B.S. degree from Clemson University and has attended Gordon Conwell Theological Seminary.
Next, Bill Wallace is Vice President. He handles administrative responsibilities including pricing, contracts, and day-to-day operations support. In fact, Bill brings over 38 years of industry experience. Also, he holds a B.S. degree from Appalachian State University and has attended the Clemson MBA program.
Certifications include:
- ISO 9001:2015 Certified
- WBENC (Women's Business Enterprise National Council) Certified
- WOSB (Woman Owned Small Business) Certified
So every run on our plant floor is backed by 62-plus combined years of experience, named owners, and the credentials to prove it.
Frequently Asked Questions About Manufacturing Support Services
Piedmont runs both. In fact, we back small pilot batches under 1,000 units and full truckload runs that ship tens of thousands per week. So you can trial a new pack with us and scale up later without a move.
Yes. First, our project leads map your BOM step by step before work starts. Also, we stage each part, log each build, and flag any short-stock risk. So your run stays on spec and your ship dates hold firm.
Yes. Our team runs shrink wrapping, full pallet builds, and corner board setup in-house. Also, we match your retailer’s pallet spec—whether that is Walmart, Target, Costco, Amazon, or a regional grocery chain. So your freight clears the dock on the first try.
Piedmont ships by small parcel, LTL, full truckload, and Amazon Partnered Carrier. Also, we set up drayage from the Port of Charleston, which sits three hours from our dock. So your goods reach buyers by any mode that fits your cost and speed mix.
You get a named project lead from day one. In fact, the same lead runs your SOW, tracks your build rate, and sends your weekly run report. So you never wait on a queue or hunt for an owner when a fix is needed.
Partner With Piedmont for Manufacturing Support Services That Scale
Strong plants win on cycle time, quality, and cost. So Piedmont Manufacturing Support brings the ISO-certified manufacturing support services, the Upstate SC plant, and the 50-year track record to back your team. In turn, let us handle the side work so your line can focus on what it builds best.
Industries Served
Automotive
We provide contract packaging, sub-assembly, and customized assembly services tailored to the automotive sector's specific needs. Our expertise in project management and quality analysis ensures efficient operations and high-quality outcomes for automotive manufacturers.
Food
With capabilities in repackaging, kitting, and order fulfillment, we support food industry clients in optimizing their supply chain processes. Our services guarantee compliance with food safety standards while maintaining flexibility to accommodate diverse product lines.
Manufacturing
Piedmont Manufacturing Support offers comprehensive solutions such as sorting, rework, and value/variety packs to address the complex demands of manufacturing operations. Our commitment to quality and efficiency enables manufacturers to achieve operational excellence and meet production targets effectively.
Industrial
From returns and reclamation processing to shrink wrapping and bagging, our services cater to the diverse needs of industrial clients. We specialize in pick & pack operations and e-commerce fulfillment, providing seamless integration with industrial supply chains and distribution channels.
A woman-owned, full-service warehousing and manufacturing support company exceeding expectations since 1975.
Contact Information
Mailing Address
Piedmont Warehousing & Manufacturing Support PO Box 1117, Lyman, SC 29365
Physical Address
1091 Barnwell Road
Spartanburg, South Carolina 29303